Book your appointment beforehand and be sure to let the receptionist know if you are pregnant, have any special needs, allergies or medical conditions. By offering this information ahead of time, the spa will be fully prepared to accommodate you upon your arrival.
To avoid any confusion, mention Spa Week and the treatment you'd like while booking your appointment. Spas only offer two or three treatments at a Spa Week discount but they offer dozens of others at full price, so be specific and request an appointment for the treatment as it's listed on spaweek.com.
Arrive at the spa at least 15 minutes prior to your appointment so that you have adequate time to check in and unwind before beginning your treatment. If you're coming from the office, bring casual clothes to wear after your treatment. Most spas will not accept responsibility for items that are lost or stolen, so leave all unnecessary valuables at home.
Is the pressure ok? Is the water too hot or cold? Are you comfortable? Remember, your therapist isn't a mind reader. If there is anything they can do to make your experience more pleasurable, don't be afraid to let them know.
As a common courtesy to other guests at the spa, please have your cell phone turned off during your visit. Standard gratuity is 15-20% of the ORIGINAL spa treatment cost. Even though the spa is giving Spa Week customers a discounted treatment, your therapist is still doing the same amount of work. If you are unsure of the original price of the treatment, don't be afraid to ask. While you are not required to tip, it is common courtesy and a great way to show your therapist that they did an exceptional job.